Terms & Conditions

This website is operated by Stasa Solutions Pty Ltd trading as Riverstone Mower World.

ABN: 83 671 238 234

By using this website or purchasing products through it, customers agree to these Terms & Conditions.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under Australian Consumer Law.

Product Information

We make reasonable efforts to ensure product descriptions, specifications, images, availability and pricing are accurate.

Manufacturers may change product specifications, designs or packaging without notice.

Images may be illustrative and actual products may vary.

If you require confirmation of a particular specification, feature or compatibility, please contact us before purchasing.

Pricing

All prices displayed on the website are in Australian dollars (AUD) and include GST where applicable unless otherwise stated.

We reserve the right to correct genuine pricing or information errors.

If an error affects an order already placed, we will contact the customer before proceeding.

Product Availability

Product availability displayed on the website may change.

Where a product is unavailable or subject to a supplier delay after an order is placed, we will contact the customer to discuss the available options.

Orders

An order submitted through the website represents an offer to purchase the relevant products.

We reserve the right to decline or cancel an order where reasonably necessary, including where there has been a genuine pricing or product information error, suspected fraudulent activity, or the product is unavailable.

If payment has been taken for an order that we cannot fulfil, the appropriate amount will be refunded.

Product Suitability & Compatibility

Customers should ensure products, parts and accessories are appropriate for their intended application and compatible with their equipment.

If you’re unsure, please contact Riverstone Mower World before ordering and our team will assist where possible.

Shipping & Delivery

Shipping and delivery are subject to our separate Shipping & Delivery Policy.

Returns & Refunds

Returns and refunds are subject to our separate Returns & Refunds Policy and customers’ rights under Australian Consumer Law.

Warranties

Products may be covered by manufacturer warranties in addition to rights available under Australian Consumer Law.

Please refer to our Warranty & Consumer Guarantees page for further information.

Website Content

Website content is provided for general information and may be updated from time to time.

We make reasonable efforts to maintain accurate information but cannot guarantee that every item of website content will always be complete or current.

Intellectual Property

Unless otherwise indicated, website content belonging to Riverstone Mower World, including text, graphics and branding, may not be reproduced or used without permission.

Third-party trademarks, product names, logos and images remain the property of their respective owners.

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